Corporate Policies

Delivery Policy

At the moment, Vectorian Inc. delivers all its software over the internet. Purchase of software PIN code is necessary and sufficient to enable its products. If you have any problem downloading or installing our software, purchasing PIN for it, or activating it with purchased PIN – please contact us and we will help you resolve the issue in timely manner.

Refund Policy

Vectorian Inc. wants to ensure you are happy with the products you purchase. As such, if you are not satisfied with our products or services, please contact us and we will do our utmost to rectify the situation in a manner that is satisfying to you.

Within 7 days of purchase, Vectorian Inc. will accept the return of any of its licensed products from our online store for a full refund.

To request a refund, please email [email protected] with:

Your invoice number.
The name of the product you purchased that you are returning.
The specific reason for the return.
Upon receipt of your e-mail requesting the refund, we will issue the refund in the same method as the purchase.
Please note that some credit cards may not reflect the refund on your credit card for up to 30 days.

Privacy Policy

Your privacy is important to Vectorian Inc. (“Vectorian”). This statement discloses the information practices for the Vectorian.com website, including what type of information is gathered and tracked, how the information is used, and with whom the information is shared. Vectorian respects your right to privacy and we recognize the trust you are placing in us through your dealings with us. As such we do everything we can to maintain that trust.

Under law your rights to privacy are also protected. The law places strict requirements on us to treat any information you give us as confidential. The information you provide remains private and is only used for the purposes outlined below.

In general, you can visit Vectorian.com on the Internet without giving any personal information whatsoever. There are times, however, when we may need information from you.

You may choose to give us personal information in a variety of situations. For example, you may want to give us information, such as your name and address or e-mail, to correspond with you, to process an order, or to provide you with a subscription. You may give us your credit card details to buy something from us (please note that this information will not be stored on our website or that of our third party provider other than to process the transaction itself) or a description of your education and work experience in connection with a job opening at Vectorian that you wish to be considered for. We intend to let you know how we will use such information before we collect it from you; if you tell us that you do not want us to use this information to make further contact with you beyond fulfilling your requests, we will respect your wishes. If you give us personal information about somebody else, such as a spouse or work colleague, we will assume that you have their permission to do so.

If you request something from the Vectorian.com Web site, for example, a product or service, a callback, or specific marketing materials, we will use the information you provide to fulfill your request. To help us do this, we may share information, with others, for instance, other parts of Vectorian, Vectorian’s business partners, financial institutions, shipping companies, postal or government authorities (for example, customs authorities) involved in fulfillment. In connection with a transaction we may also contact you as part of our customer satisfaction surveys or for market research purposes.

We intend to protect and safeguard your personal information in our possession. We implement appropriate measures and processes, such as using encryption when transmitting certain sensitive information, to help us to keep your information secure.

If you have a question about this statement, you can send an email to [email protected] and our Privacy Officer will respond to you in timely manner. You can also contact us at this address if you have a question about Vectorian’s handling of your information, if you wish to obtain a copy of particular information you provided to Vectorian, or if you become aware the information is incorrect and you would like us to correct it. Before Vectorian is able to provide you with any information or correct any inaccuracies, however, we will ask you to verify your identity and for other details to help us to respond to your request. We will endeavor to respond within an appropriate timeframe.

If you believe we have breached your privacy rights in any way, or you would like to discuss any issues about our privacy policy please contact our Privacy Officer. We will try to satisfy any questions that you have and correct any errors on our part.

Vectorian.com web site is owned and maintained by Vectorian.com Inc. This privacy statement was last updated on December 14th, 2005. A notice will be posted on Vectorian.com web site home page for 30 days whenever this privacy statement is changed in a material way.

3rd Party Distribution Policy

(NOTE: This refers to installation package(s) ONLY, NOT to software licenses necessary to fully activate software.) Vectorian Giotto is copyright © 2005-2010 by Vectorian Inc. You may copy and distribute the installation package(s) by any means, as long as you comply with restrictions below. The installation package(s) may be distributed on cover and companion computer media associated with print materials. Only unmodified installation package(s) may be distributed and copied. YOU ARE PROHIBITED FROM DEFEATING SHAREWARE LIMITS. You are prohibited from charging a fee or asking for voluntary donations for the installation package(s) or any parts thereof. You are prohibited from modifying or reverse engineering this software by any means.